We had an issue with my wife’s Cynthia Richard shoes when they first arrived, so I reached out to Customer Service, and they were fantastic! They responded quickly and provided multiple solutions to resolve the issue. In the end, they shipped us another pair, and my wife absolutely loves her Cynthia Richard designer shoes! The quality, style, and comfort are outstanding. We will definitely be buying more luxury shoes from Cynthia Richard in the future. Thank you for the amazing customer service!
- Delivery times are approximate. Saturdays, Sundays, and holidays are not considered business days.
- All orders placed before 2:00pm (CST) Monday to Friday (excluding holidays) will be processed the same day. All orders will be processed within 2 business days after credit card verification.
- Orders may be shipped to P.O. boxes within the continental United States via USPS.
- Orders to Alaska and Hawaii will ship USPS.
- 2-day and Next Day shipping are non-refundable in the event of a return or exchange.
| Shipping | Cost | Estimated Delivery |
| Standard | Complimentary shipping on all orders | Arrives in 3-6 business days |
| Two Day | $20 Flat Rate | Arrives in 2 business days for orders placed before 2pm CST |
| Next Day | $30 Flat Rate | Arrives next business day for orders placed before 2pm CST |